Toll Free: 1-TO-MY-TURKEY  (1-866-988-7539)

 


Terms and Conditions

Any payment made constitutes full knowledge, acceptance and agreement of all Terms and Conditions by the customer.

Reservations and Payments
Regularly scheduled tours: A non-refundable deposit of $200 per person is required within 7 days of reservation. Final payment is due no later than 45 days prior to departure. If for any reason your balance payment is not received by then, we reserve the right to cancel the booking and to access the appropriate cancellation charges. All rates are guaranteed after full payment. For bookings made less than 45 days prior to departure, full payment is required. In addition, rush fees of 10% and 20% of the tour price are charged for bookings made less than 20 and 10 days prior to departure respectively. Any reservations made 10 days or less prior to departure must be paid with a cashier's check or wired. Returned checks are subject to a $50 fee.

Private Tour Groups: Each private tour has differing requirements depending on usage of flights, ferries, hotels and services. Accordingly each will require different deposits and payment schedule. Deposits are non-refundable unless otherwise agreed in writing. An example: A non-refundable deposit of $1,000 (which will be applied towards the tour package) is required to make a custom design tour. Once the itinerary has been approved, a date is set for a minimum of $400 non-refundable reservation deposit from each guest. Normally 50% of the remaining balance is due six months before and the remaining balance is due 60 days before the tour starts. Some service providers such as airlines, hotels, gulet/yacht charters, etc. may require additional deposits and/or early payments to secure the reservation and quoted price. Accordingly such payments will be relayed to the group leader. If for any reason payment is not received on time, we and/or the service providers reserve the right to cancel the booking and to access the appropriate cancellation charges. Returned checks are subject to a $50 fee.

Responsibility and Limitation of Liability
: To My Turkey, Inc. acts as an intermediary agent for some service providers and does not own or operate hotels, gulets,  cruise ships, restaurants, transportation vehicles and other tour operations. To My Turkey, Inc. and its agents shall not be held liable for any damage, loss or injury to a person or property, caused directly or indirectly by reason of any negligence or wrongful act of any hotel, transportation company or any provider of services and facilities or its agents and employees or by reason of circumstances including any inconvenience, accident, mishap, delay or expense. The customer waives any claims against To My Turkey, Inc. and its agents, irrespective of the cause, any damage to or loss of property or injury to or illness of or deaths of persons including any act of omission or negligence or delays of any direct carrier, hotel, or other service provider rendering any of the services and accommodations offered and, any acts of nature or other. Airline Clause: The passenger ticket contains and constitutes the sole contract between the airline carrier and the ticket purchaser and/or passenger. Right of Refusal: We reserve the right to decline to accept or retain any person as a tour participant should such person's health, mental condition, physical infirmity or general deportment impede the operation of the tour or the rights, welfare or enjoyment of other tour participants. Other: All claims must be written and received within 30 days after the end of our services. In case of an unresolved dispute of a trip, litigation will be settled in the jurisdiction of Palm Beach County under Florida law. 

Very rarely, due to circumstances beyond our control, accommodations or other services offered might be substituted with comparable or best available alternative. A site/museum may be closed due to dignitary visits, restoration or its schedule. Slight modifications to the itinerary sequence are at the discretion of the tour guide or driver or captain. 

Change Fee: A change fee of $50 per person will apply to any changes made by the customer after a deposit has been made. This is in addition to the charges or penalties which may be assessed by the airline carrier for reissue of tickets and other charges imposed by other suppliers. Customers are responsible to ensure that the names printed on the invoice match exactly their passport names.

Cancellation Policy: All cancellation requests must be submitted in writing along with any documents supplied. The date To My Turkey, Inc. receives it, is the effective cancellation date. All cancellations, for any reason, are subject to $200 administrative fee per person and the following cancellation fee plus any air carrier penalties.

Regularly scheduled tours
:
44 to 31 days prior to departure: 25% of tour price
30 to 15 days prior to departure: 50% of tour price
14 to 3 days prior to departure: 75% of tour price
2 days prior to departure or no-shows: 100% of tour price (no refunds).

Private Tour Groups
For private tours, there may be additional cancellation fees due to the terms & conditions of the service providers such as hotels, airline carrier, ship, etc. At a minimum, expect the following cancellation charges:

up to 121 days prior to departure: 25% of tour price
120 to 61 days prior to departure: 50% of tour price
60 to 15 days prior to departure: 75% of tour price
14 days or less to departure or no-shows: 100% of tour price (no refunds).

All arrangements are on an all inclusive basis, hence no refund can be considered for any absence from the tour or for any unused portion.

Insurance: We strongly recommend the purchase of comprehensive travel insurance that includes but is not limited to your trip cancellation and interruption, lost, stolen or damaged baggage or travel documents, and personal health, injury and pre-existing medical condition exclusion waiver.  For your convenience we are a registered seller of travel insurance. If you like click here: CSA Travel Protection or call (800) 348-9505 (please provide the agent id number: 83221780).

Prices Do Not Include: Unless otherwise stated, the following are not included: Items of personal nature such as laundry, telephone, drinks, bottled water and food (other than the offered menu), passport and visa fees, insurance of any kind, excess baggage charges, air transportation, airport taxes and other items not mentioned as being included. Customary tips to the tour guide and driver are left to your discretion.

Smoking: No smoking is permitted in the vehicles.

Disabilities: Customers requiring any form of assistance must be accompanied by an individual who is responsible for providing assistance throughout the tour and must notify us in writing when making their reservations. 

Entire Agreement Severability: If any part of this agreement is held unenforceable by a court of law, the rest of this agreement will nevertheless remain in force and effect.

Notice: The information presented on this web page has been compiled from personal experiences and various resources deemed reliable, though not guaranteed. Throughout  the first person plural is used in place of To My Turkey, Inc. and/or its agents and/or service providers and/or the customer. Guest is used in place of customer, the tour participant.

Company Information: To My Turkey, Inc. is an American based company and is a Registered Seller of Travel, FLST# ST-35047. Address: 22356 Collington Drive, Boca Raton, FL 33428. Tel: (561) 883-3483. Fax (734) 372-6103

                                

Seller of Travel FLST# 35047  Copyright 1999-2012  To My Turkey, Inc.